Terms of Service

Welcome to Aurapets. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

By visiting our store and/or purchasing from us, you agree to be bound by these Terms.
We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, sell, or exploit any portion of our products, images, or content without written permission.

2. Accuracy of Information

We aim to provide accurate and up-to-date information, but we are not responsible if information on this site contains errors, inaccuracies, or omissions.
Product descriptions, pricing, and availability may change without notice.

3. Products & Services

Some products may be available exclusively online.
We reserve the right to discontinue any product at any time.

We do not guarantee that your device’s display will accurately reflect the colors or appearance of the products.

4. Order Terms

We may limit or cancel quantities purchased per person, household, or order.
If we make a change to or cancel an order, we may notify you using the email or phone number provided at checkout.

You agree to provide accurate, complete, and current purchase and account information for all transactions on our store.

5. Pricing & Payment

Prices are subject to change without notice.
We reserve the right to modify or discontinue a product without liability.

All payments must be authorized and processed securely. Fraudulent orders will be canceled.

6. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.

Delivery times are estimates and may vary due to customs or courier delays.
Aurapets is not liable for delays outside our control.

7. Customs Duties & Taxes

International orders may be subject to customs fees depending on your country.
You agree that you are responsible for any additional fees unless otherwise stated at checkout.

If a shipment is refused and returned due to unpaid duties, return fees may be deducted from your refund.

8. Returns & Refunds

By purchasing from Aurapets, you agree to our Refund Policy.

Items must meet eligibility requirements before a return can be approved.
Unauthorized returns may be refused.

9. Third-Party Tools & Links

Our store may provide access to third-party content or tools.
We do not monitor or control third-party websites and are not liable for any damages related to their use.

10. User Conduct

You agree not to use our site for any unlawful or harmful activities, including:

Violating any laws or regulations

Uploading malicious code

Harassing, misleading, or harming others

Violation may result in termination of your access.

11. Limitation of Liability

Aurapets is not responsible for:

Any indirect or incidental damages

Loss of profits or data

Inaccurate product descriptions

Misuse of our products

Our total liability shall not exceed the amount paid for your order.

12. Indemnification

You agree to indemnify and hold Aurapets harmless from any claims or demands arising from your breach of these Terms or your misuse of our services.

13. Changes to Terms

We may update these Terms at any time.
The most current version will always be posted on this page.

Your continued use of the website constitutes acceptance of any changes.

14. Contact Information

For questions about these Terms of Service, contact us at:
📧 aurapetstudio@gmail.com

Aurapets Ltd
2 Frederick Street,Kings Cross,London,WC1X 0ND,United Kingdom